Frequently Asked Questions

+ What insurances do you take?

We take all major insurances including Passport, Well Care and most Medicaid insurances.

+ What are your working hours?

8 AM to 4:30 PM Monday - Friday.

+ What do I need to bring at my appointment?

Bring up-to-date insurance cards and any co-pay that applies. We will also make a copy of your driver's license at your first appountment.

+ What happens if I need help in after hours?

Our after hours service will connect you to on-call provider as needed.

+ What age groups are seen at the practice?

We see all age groups, including newborns. We strive to provide comprehensive care to the whole family!

+ What is the wait time before an appointment is given?

We make an effort to see sick established patients the same day and new patients within a week.

+ What is the referral process?

We have dedicated staff that work the referrals locally and in the surrounding areas.

+ How are messages to the providers handled?

Messages are typically collected by the front desk and medical assistants and forwarded to the providers who are expected to respond before the day's end. Patients with electronic portal can bypass the staff and send messages directly to the provider.

+ What vaccinations are available?

Most of vaccinations required by pediatric immunization schedule are available. Adult vaccinations are also available.

+ Where can I see your policies?

Our policies are available here.